Returns & Exchanges
At Scotch & Soda, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Returns are simple and can be initiated through our online portal for a seamless experience.
Register Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all Scotch & Soda tags remain attached and the garment is in its original condition.
Print & Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
Drop Off & Track
Drop your package at the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing